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Hotel AI assistant · website chat

The first answer for
every guest, in 40+ languages.

The Hotel AI Assistant is an AI chat assistant built for hotel websites. It answers questions about room types, rates, location, transport and facilities in more than 40 languages, and forwards booking requests to your hotel with dates, number of guests and contact details.

Web + WhatsApp40+ languagesBooking requestsHosted in Türkiye
OA
Hotel AssistantSample hotel · website
WEB
Do you have a sea-view room for 2 adults from 14 to 17 October?
Two of our sea-view room types are available on those dates:
Deluxe Sea View
2 adults · breakfast included · balcony
Send booking request
How do I get there from the airport?
We offer an airport transfer; I can add it to your request if you like. If you’re driving, I can share directions as well.
Add the transferDirectionsBreakfast hours
Sample scenario · names and details are fictionalHotel Assistant
Capabilities

The questions
guests ask most.

Whether a guest writes at midnight or in any language, they receive a fast answer that is consistent with your hotel’s own information.

Rooms and rates

Describes room types, capacity, views and the seasonal rates you enter; explains your child and extra-bed policy.

Location and transport

Shares distances to the airport, the centre and the beach, along with transfer and parking information.

Facilities

Answers questions about pool, spa and restaurant hours, check-in and check-out times and pet policy.

More than 40 languages

Detects the guest’s language and replies in it; you only need to prepare the knowledge base in one language.

Booking requests

Collects dates, number of guests, room preference and contact details, and sends the request to your hotel by email or WhatsApp.

Link to your booking engine

If your website offers online booking, it takes the guest there with the right room and dates.

Choose the right product

Website chat or
a digital front desk?.

The Hotel AI Assistant answers questions on your website and forwards requests to you; the hotel confirms availability. The digital front desk that reads real availability, quotes the rate and opens numbered bookings itself is StayPanel.

How it works

It learns your hotel,
then answers on its behalf.

The assistant is set up with your hotel’s information, connects to your website and forwards booking requests to your team.

01Connects to your website

A single line of code goes on your hotel website; your WhatsApp line can also be connected through the official WhatsApp Business Platform.

02Learns your hotel

Room types, seasonal rates, facilities, location and policies are loaded into the knowledge base.

03Talks to the guest

Answers each guest in their own language and recognises booking intent.

04Forwards the request

The booking request and contact details reach your team as a summary; the hotel confirms availability.

With our ready-made hotel websites

Built into your website.

When you buy a ready-made hotel website from us, the Hotel AI Assistant comes integrated into the site and you pay just $9.99 a month for the chat AI. The website is priced separately.

$9.99per month · chat AI onlySee ready-made websites
Frequently asked questions

Questions about the
Hotel AI Assistant.

Want to see it with your hotel?

In the demo, we’ll show the assistant working with your hotel’s rooms and facilities.

+90 850 303 10 81info@adtouchlabsturkiye.com
What is a hotel AI assistant?

A hotel AI assistant is a chat assistant on a hotel website that uses AI to answer guests’ room, rate, location and facility questions and forwards booking requests to the hotel. The Hotel AI Assistant from AdTouch Labs Türkiye replies in more than 40 languages and works with the hotel’s own knowledge base.

What is the difference between the Hotel AI Assistant and StayPanel?

The Hotel AI Assistant answers questions on your website and forwards booking requests to you; the hotel confirms availability. StayPanel is the hotel’s digital front desk: it reads real availability, quotes today’s rate, opens numbered bookings itself and brings WhatsApp, Instagram, Telegram, Facebook and web chat into a single panel.

Can the assistant make bookings?

The Hotel AI Assistant collects booking requests: dates, number of guests, room preference and contact details reach your hotel as a summary by email or WhatsApp. If your website has an online booking engine, it takes the guest there. The solution that reads availability and opens the booking itself is StayPanel.

Which languages does it reply in?

It detects the guest’s language and replies in more than 40 languages. You only need to prepare the knowledge base once, in Turkish or English.

Where does it get rate information from?

You enter room types and seasonal rates into the knowledge base; the assistant shares them as starting rates and explains that the exact rate for the dates will be confirmed by the hotel. For live, date-specific pricing, we recommend StayPanel.

How is it added to our hotel website?

A single line of code is added to your website. Your room types, rates, facilities, location and policies are loaded into the knowledge base, and the assistant goes live after testing. If you bought a ready-made hotel website from us, the assistant comes integrated into the site.

What is the monthly fee with a ready-made hotel website?

For businesses that buy a ready-made hotel website from us, the Hotel AI Assistant comes integrated and costs just $9.99 a month for the chat AI. The website is priced separately. For installation on your existing website, the scope is quoted.

How is guest data protected?

Guest data is processed on servers in Türkiye in line with KVKK (Türkiye’s data protection law) and GDPR, and isolated per hotel. Conversations are never used to train general AI models.

Demo request

See the Hotel Assistant
with your hotel.

In the demo, we show the assistant working with your hotel’s rooms and facilities; if you need a full digital front desk, we compare StayPanel in the same meeting.

Phone and WhatsApp
+90 850 303 10 81
Hotel AI Assistant · Demo request
PRODUCT SELECTED
Digits only · 10–11 digits
Request a demo →
WE REPLY TO EVERY REQUEST WITHIN 1 BUSINESS DAY