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Spare parts AI assistant

The right part,
the first time.

The Spare Parts AI Assistant is an AI assistant built for parts retailers and dealers. It identifies the vehicle by make, model, year and engine, checks part compatibility with OEM and aftermarket codes, reports stock and price from your own catalogue and moves the order to the basket or to your sales team.

Web + WhatsAppOEM and aftermarket codesRuns on your catalogue and stockHosted in Türkiye
YP
Spare Parts AssistantSample spare parts store · web
WEB
I need front brake pads for a 2016 Fiat Egea 1.3 Multijet.
I’ve found parts compatible with your vehicle. To confirm, you can share the last 7 digits of your chassis number.
Front brake pads · Original
Matches the OEM code · in stock
Show alternatives
An aftermarket part is fine too. What’s the price difference?
Two compatible aftermarket brands are in stock; you can see their prices on the product cards. I can also recommend our partner workshops for fitting.
Show with discsPartner workshopsGo to basket
Sample scenario · names and details are fictionalSpare Parts Assistant
Capabilities

Your counter expert’s knowledge,
on your website.

In spare parts, a wrong order means a return and a lost customer. The assistant asks the customer the same questions your experienced sales staff would.

Vehicle matching

Asks for make, model, year, engine size and body type; where your catalogue supports it, it matches exactly by chassis number (VIN).

OEM and aftermarket codes

When a customer types an original part number, it finds the aftermarket equivalents in your catalogue.

Compatibility check

Checks fitment against your compatibility list; when it cannot be certain, it consults your sales team.

Stock and price

Reports stock, price and estimated delivery time from your store’s up-to-date data.

Kits and related parts

Reminds customers of parts that are usually replaced together, such as pads with discs or a timing kit with a water pump.

Order handover

Adds the chosen part to the basket or forwards the order to your sales team as a summary.

How it works

It learns your catalogue,
then matches each customer to the right part.

The assistant is set up with your catalogue and fitment data, connects to your stock system and hands over to your sales team when needed.

01Connects to your site and WhatsApp

A single line of code goes on your website; your WhatsApp line is connected through the official WhatsApp Business Platform.

02Catalogue and fitment data

Your product list, OEM and aftermarket cross-references, vehicle fitment table, stock and prices are loaded via XML/CSV, API or file.

03Vehicle and part matching

Asks for missing details, lists compatible parts and compares original and aftermarket options.

04Basket or sales team

Adds the part to the basket; for trade orders or requests it cannot confirm, it hands over to your sales team.

With our ready-made websites

Built into your website.

The Spare Parts AI Assistant is a standalone product that connects to your existing website, WhatsApp line and stock system. When you buy a ready-made spare parts or e-commerce website from us, the assistant comes integrated into the site. The website is priced separately.

$9.99per month · chat AI onlySee ready-made websites
Frequently asked questions

Questions about the
Spare Parts Assistant.

Want to see it with your catalogue?

In the demo, we’ll show the matching flow with parts from your catalogue.

+90 850 303 10 81info@adtouchlabsturkiye.com
What is a spare parts AI assistant?

A spare parts AI assistant is an AI chat assistant on a parts retailer’s website that finds the part that fits the customer’s vehicle. The Spare Parts AI Assistant from AdTouch Labs Türkiye matches by make, model, year and engine, checks compatibility using OEM and aftermarket codes and reports stock and price from the store’s catalogue.

How does it find the right part?

It asks for the vehicle’s make, model, year, engine size and, where needed, body type; if your catalogue supports it, it matches exactly by chassis number. It then lists the parts that fit according to your compatibility table.

Can it search by OEM and aftermarket codes?

Yes. When a customer types an original (OEM) part number, the assistant finds the equivalents in your catalogue’s cross-references and shows the original and aftermarket options side by side with stock and price.

Where do stock and price information come from?

Stock and price come from your own catalogue, via an XML/CSV product feed, an API or a regularly updated file. The assistant never invents a price or stock level that is not in your catalogue.

What if it isn’t sure a part fits?

When it cannot be sure, it does not give a definite answer; it asks for more details (such as the chassis number or a photo of the old part) or hands the request to your sales team. This reduces the risk of wrong orders and returns.

Can mechanics and trade customers use it too?

Yes. The assistant also supports mechanics who search quickly by OEM code; for requests that need trade pricing or an account, it forwards the order to your sales team as a summary.

How can it be purchased?

The assistant is sold on its own as a monthly or yearly subscription; the scope depends on your catalogue size and integration needs. If you buy a ready-made website from us, the assistant comes integrated and you pay $9.99 a month for the chat AI; the website is priced separately.

Demo request

See the assistant
with your catalogue.

In the demo, we show the matching flow with a few parts from your catalogue and plan the catalogue and stock integration together.

Phone and WhatsApp
+90 850 303 10 81
Spare Parts AI Assistant · Demo request
PRODUCT SELECTED
Digits only · 10–11 digits
Request a demo →
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