A sales advisor at your
store’s door, 24/7.
BrainCommerce is a customer-facing AI assistant built for online stores. It greets visitors, asks what they need, recommends the right in-stock product and answers size, shipping, returns and order questions using your store’s own information.
Greets the customer,
guides them to checkout.
It does the job of a sales advisor who greets shoppers at the door, knows every shelf and walks them to the till, on your website and your messaging channels.
Asks the right questions: purpose, size and budget. Helps undecided shoppers make a choice.
Recommends from your catalogue and live stock; it never suggests sold-out items and points to a suitable alternative instead.
Reads your size charts and product descriptions to answer questions such as “does this model run small?”.
Explains delivery times, free-shipping thresholds and return and exchange terms strictly according to your own policy.
Once connected to your order system, it reports the shipping status in the same chat after an order number and a short verification.
Suggests complementary products and bundle offers at the right moment, then guides the shopper to secure checkout.
Live in your store
in four steps.
The assistant is set up with your store’s information, connects to your existing systems and hands over to your team when needed.
A single line of code goes on your website; your WhatsApp and Instagram accounts are connected through Meta’s official platform.
Your product catalogue (XML/CSV feed or API), stock, size charts and shipping and returns policy are loaded into the knowledge base.
Asks questions, makes recommendations, guides to basket and checkout, and answers order questions.
For complaints or special requests, it passes the chat to your customer service with a summary, so the customer never has to repeat themselves.
Built into your website.
BrainCommerce is a standalone product that connects to your existing store and your WhatsApp and Instagram accounts. When you buy a ready-made e-commerce website from us, the assistant comes integrated into the site. The website is priced separately.
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BrainCommerce.
In a 30-minute demo, we’ll show the assistant working with products from your catalogue.
+90 850 303 10 81info@adtouchlabsturkiye.comWhat is an e-commerce AI assistant?
An e-commerce AI assistant is an AI chat assistant that greets online shoppers, recommends products and answers stock, size, shipping, returns and order questions using the store’s own data. BrainCommerce is the assistant AdTouch Labs Türkiye built for this purpose; it runs on your website, WhatsApp and Instagram.
Which questions does BrainCommerce answer?
Product recommendations, stock and sizing, delivery times, return and exchange terms, promotions and order status are the most common topics. It also answers anything you add to its knowledge base, such as warranty terms or store addresses.
How does it choose which products to recommend?
It matches the shopper’s answers (purpose, size, budget) against your catalogue data and live stock. It never recommends sold-out items and shows a suitable alternative when one is available.
How is BrainCommerce added to our website?
A single line of code is added to your website and your WhatsApp and Instagram accounts are connected. Your product catalogue (XML/CSV feed or API) and policy texts are loaded into the knowledge base, then the assistant is tested and goes live.
How does it report order status?
Once connected to your order system via API, it asks for the order number and a short verification, then reports the shipping status. Another customer’s order details are never shared under any circumstances.
What happens if it doesn’t know the answer?
It doesn’t make up information. For topics outside its knowledge base, or that need a human decision (complaints, custom orders, damaged items), it hands the chat to your customer service with a summary.
Can it be purchased on its own?
Yes. BrainCommerce is a standalone product that connects to your existing store; the scope is quoted based on your channel and integration needs. If you buy a ready-made e-commerce website from us, the assistant comes integrated and you pay $9.99 a month for the chat AI; the website is priced separately.
Is our customer data safe?
Data is hosted on servers in Türkiye, processed in line with KVKK (Türkiye’s data protection law) and GDPR, and isolated per store. Your conversation and order data is never used to train general AI models.
See BrainCommerce
with your own store.
In a 30-minute demo, we show the assistant working with a few products from your catalogue and agree the channel and integration scope together.
- Phone and WhatsApp
- +90 850 303 10 81
WhatsApp